Elevating Brands.........Exceeding Expectations
Elevating Brands.........Exceeding Expectations
You will receive the best products and service. Period. I have worked with many companies in the promotions industry, and while they may have good intentions, their level of service always faltered somewhere along the way, so I moved to another company. Then another. I was very lucky to connect with Ellen when conducting internet research for a product my previous provider could not procure. That was about a year ago, and she has been my constant provider since. She is a fantastic resource and minimizes my time involved to secure promotional items, and she has not let me down in any point of the process. Ellen is very savvy to find the right product you need and has very competitive pricing. The order will be accurate and received on time, the billing will be timely and accurate, and the full process from initial inquiry to delivery will have Ellen’s watchful eyes to ensure your satisfaction. When you top that with the personable hospitality received from Ellen, the experience will be an absolute pleasure. I have never met Ellen in person but feel I have known her as a personal friend for many years. She is 100% genuine and will make you feel like a personal friend, too!
Dear Ellen: I've had the absolute pleasure of working with you on many different events and initiatives. My experience with you and PromoXperts has been nothing short of phenomenal! In a marketplace filled with companies that do what you do, you stand out as being the best. We absolutely appreciate the personalized and tailored service we receive from you. You do more than take an order; you roll up your sleeves and partner with us to make it happen. You have the keen ability to see the big picture as well as the details, and have a wonderful blend of creative and analytical skills. You are a true collaborator and bring us new ways of thinking that most always solves our problems. Specifically, we value your: • Exceptional client service • Highly-responsive approach • Ability to work within our budget • Can-do attitude • Innovative solutions Your high energy, passion and enthusiasm are contagious - and we are so happy to have you as part of our extended marketing team at Wilson Elser.
Dear Ellen, Just aquick note to thank you once again for pulling through for me with shining colors! I was very excited to get "breakthrough" new items. Usually, most of what i get from vendors; I've already seen before or have already been used. It's been a long time since I've been excited to receive "FRESH" merchandise. I appreciate you working patiently with me for the perfect fit for our product. Expecially under the time constraints we are dealing with. Thanks again for your patience, courtesy, and efficiency. It's a pleasure to work with you. Sincerely,
Dear Ellen, I just wanted to take a minute to thank you for all your hard work. Nine West is a very demanding company and expects only the best. I have sent you on many wild goose chases over the past few weeks and you have put a great deal of time and effort in finding exactly what we have been looking for or coming up with amazing alternatives. Many vendors have too much on their plate and are unable to give us the attention we need. I know that you are definitely not less busy, but you somehow find a way to make every client feel like they are your only client. I am thrilled to have found you, a diamond in the rough. Your creativity and excitement for your work makes working with you a pleasure. I look forward to an ongoing partnership. Sincerely,
Ellen's enthusiasm, eye for design and detail, along with her expertise in unique marketing products that will "WOW" you, make her a must have person on your team to best represent your brand. She is a committed, hard worker with excellent customer service skills and a fun person to work with. Thank you, from your friends at Skipstone www.GoSkipstone.com
I have only had the opportunity to work with Ellen Castaldo from Promo Xperts for a short period of time, but she is one of the best partners that I have! She has been with A&E Television Networks for years and not only treats us like we are #1 on her list, but she treats us like family. Because she is part of our family she makes it her job to understand the brands and relate every job to the network. Ellen and I brainstorm on promotional ideas daily. Each and every day she amazes me with her fresh, innovative ideas and her professionalism. Promo Xperts runs with an idea and researches merchandise until the perfect match has been found for press kits, internal giveaways, gifts for our affiliates, etc. When I think full-service I think Ellen. Recently, she was challenged with an impossible date to have high end gifts purchased and customized for the talent. I was out of town and had no way of controlling the situation. Without a negative breath, Promo Xperts took the driver seat and got the job done. What it comes down to is that Ellen at Promo Xperts makes my job easier. When someone takes an ounce of stress off your plate on a consistent basis you treasure them and thank your lucky stars that they are around; So that is what I do. Thank you Promo Xperts!